Crisis Cloud from Crisis Solutions

Please Note:  If your organisation has issued a User Guide for exercising please refer to it and do not follow the generic instructions here.

Pro Tip: Organizing your exercise participants into teams.

Before you start adding teams or individuals to your exercise you should think about how you want to organize your participants. In many exercises you might have a group of participants acting as the Crisis Management Team and you simply want to capture their actions as a team. In that case you can simply distribute all members of that team a single username (such as CMT) and they can share the same password. 

However, if you want to be able to track actions and comments by individuals then you should set each participant up with their own exercise username - this is particularly important if you want people to be able to send and receive individual emails using the pseudo email system (as opposed to team emails) during the exercise.

Adding Teams

Give the team a name e.g. Crisis Management Team, or Comms for the Communications Team and press ‘add team’.

Now you can add members to each of your teams and create their logins. Remember, this step is optional (see the Pro tip above).

The email address used is entirely within the portal – you can use your organization’s email addre

ss, or @crisis-cloud.com or anything you want. The portal creates a login for that email address and allows participants to communicate with each other during the exercise – but only within the portal. The email you set up is not a ‘real’ email address and won’t go outside the portal.

Here we have added Sabrina to the Crisis Management Team and Suzy to the Comms team.

It makes good sense to add yourself as Exercise Manager to all teams. That means you will be able to see all emails as drafts and when sent during the exercise.

That’s it.